Questions

$1 a month, the same for everyone. There’s no free tier, no trial and no yearly price.

So you’re the customer. Free networks are paid for by advertisers, so they’re built to hold your attention and sell it. Your dollar pays for Level, so Level works for you. It also keeps out most bots and spam accounts.

No. Everyone pays the same dollar, and Level has to earn it each month.

Wherever you joined. If you joined on iPhone, cancel in your Apple subscription settings. If you joined on the web, open Settings, then Membership, then Manage billing. You keep access until the end of the month you paid for.

You can’t use Level until you join again. Your account and everything you posted stay exactly as you left them.

Apple handles refunds for iPhone purchases. For a web purchase, email support@thelevelnetwork.com and a person will help.

Yes. One membership works for your account everywhere Level runs.

Your timeline shows posts from the people you follow in the order they were posted, each with its time. Nothing is moved up because it’s popular or hidden because it isn’t. Level remembers where you stopped, so you can catch up from there.

An algorithm decides what you see so you’ll keep scrolling. On Level, following someone is the decision: you see what they post. If you want less of someone, mute or unfollow them.

Search for their handle, tap a hashtag, or follow a link a friend shared. There’s no For You feed.

No. Follower counts and like counts aren’t shown to anyone else. You can see who liked your own posts.

No. Posts, photos, stories, comments and messages are for members only and never appear on the open web. A shared link shows only who posted it, with their name, handle and profile photo, and an invitation to join.

If your account is public, other Level members can see your posts, and the people who follow you get them in their timeline. If it’s private, only people you approve can see them. You also choose who can comment.

No ads, ever. Level doesn’t sell or rent your data, doesn’t track you across other apps and websites, and has no advertising code inside it. The details are in the Privacy policy.

They’re private to the people in the conversation. They aren’t end-to-end encrypted. Level doesn’t read them, except to review a report or when the law requires it.

Yes, anytime, in Settings. It can’t be undone. Messages you sent stay with the people you sent them to, with your name removed.

Both. Get the iPhone app from the App Store, or use Level in your browser at thelevelnetwork.com. Your account and membership are the same in both.

No. On Android, use Level in your browser at thelevelnetwork.com. You can add it to your home screen.

With Apple, Google or your email. Level doesn’t use passwords: choose email and Level sends you a code. Nobody from Level will ever ask you for it.

Choose “I have an invite code” when you sign up, and enter it there.

13 or older.

Level gives 10% of its monthly profit to 10 highly effective charities, 1% to each. It’s based on profit, not revenue. Read the pledge

No. The pledge comes out of Level’s profit. Your membership pays for Level.

Email support@thelevelnetwork.com. A human reads every message.